Refund Policy

Our customer satisfaction rate is more than 97%.

You will get access to expert assistance and high-quality content for your assignments at ozassignments.com. We adhere to strict rules and regulations to ensure error-free online writing services. But in case, there are instances where you are not completely satisfied with our services, then we have implemented policies for refunds to address such situations.

• We have the most straightforward and student-friendly refund policy for our proofreading services. If you wish to cancel your orders within 3 hours of confirmation payment or before it is assigned to our team, you will get the refund amount will be 100%. However, if the writer has already commenced work on your order, a deduction of 25% or more may apply based on the services rendered. You can easily track the progress of your orders using our tracker.
• Our refund policy also depends on the order you have made, in case you take an urgent service with a guarantee of 2 days, then there will be no refund processed.
• We guarantee a 100% refund for orders that do not meet the requirements of the students or if we fail to deliver as per your specifications. You just have to mail us about the reason for your dissatisfaction and we will process your refund within 3 to 5 business days.
• If the payment has been deducted but you do not get a receipt then the complete refund will be processed to the respective account, you used for the payment.
• Kindly make sure that you provide all the documents of better services as per the standard to help you in good grades if you lack in documents your request will not be entertained for the refund process of unsatisfying service closure.
• We offer 100% satisfaction with unlimited feedback as per the case study requirements, afterward taking feedback help, there is no provision for a refund. Unlimited feedback has a time limit of 30 days from the date you took the services.
• With our proofreading services, you will never get a “fail” grade but if it occurs we will give you a 50% wallet refund. For this, you have to provide proof of marks or grades within one month.
• All refunds will be made in an electronic medium; there is no provision for cash refunds. The refunds will be placed either in the PayPal wallet or your bank account, it depends on you.

If you have refund queries or need help with refunds kindly contact us, we feel glad to help on any issue. For further clarification and understanding about our refund policy kindly contact us at contact@ozassignments.com